Refund policy
Because each item is made to order, we do not accept returns or exchanges for:
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Incorrect size selection
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Change of mind
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Buyer’s remorse
Please review sizing information carefully before placing your order.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 14 days of delivery at:
Include:
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Your order number
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A description of the issue
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Clear photos of the product
We will review and make it right.
You can always contact us for any return question at smhvozdik@outlook.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at smhvozdik@outlook.com.